Before Your Appointment

Below, you’ll find some ways to make your appointment with us go as quickly and efficiently as possible. We appreciate your cooperation and look forward to doing business with you!


24 hours before your appointment please remember to:

  • Stop using your fireplace, woodstove,or gas stove. For the safety of our technicians we need to work with an appliance that is completely cool.

The Day of Your Appointment:

  • Remove fragile or precious items from the area near the fireplace or woodstove. We will need about 5- 6 feet around the fireplace or stove area to be clear in order to get to our equipment in place.

Proper Sweeping & Inspection requires time:

  • Please allow approximately 60 to 90 minutes on the day of your scheduled appointment so that we may provide you with the best possible service.

Now it’s time to request your appointment or contact us with additional questions!